FAQ

Find the most frequently asked questions here.

When will the request reach me?

It usually takes 1 to 3 days for the order to be confirmed.

Is there a delivery outside the country?

At present, the shipping companies with which we work deliver only in the country.

You can apply for a delivery outside the country to the store team via WhatsApp by providing information on the product you want and pricing for international freight forwarders who are not currently registered in the store.

If I have a product with a manufacturing defect?

You must read the return policy to know the conditions of return and exchange. In case there is a defect on the product, it was agreed to return, the shipping value of the company is calculated, and the freight is returned to the customer. As for the value of the product, it is not calculated for the customer according to the return policy.

I want to order large quantities. Is there a discount?

Yes, just contact us about the quantity you want.